Chorley Parcelforce Hub

A speedy delivery for Royal Mail

Parcelforce Worldwide is the world’s largest delivery network, reaching 99.6% of the world’s population. Creating a large and efficient North West Hub at Chorley is a strategic investment by Royal Mail, to substantially increase the organisation’s nationwide capacity – key to the organisation’s future success. And, not surprisingly, it all had to be completed before the Christmas postal stampede.

Not surprisingly, it all had to be completed before the Christmas postal stampede


The building comprises 44 large loading docks that link directly to the mechanisation and parcel movement systems contained within the building. The site also features a separate two-storey office block, housing welfare, office and administration facilities.

Our team were essential to the project from feasibility to completion.

With the immovable deadline in mind, the building shell was designed to be erected extremely quickly. It enabled the early installation of the mechanised conveyor while the rest of the works were completed. To protect mail items from the external elements, full-length canopies cover the loading areas. And, as part of its heating strategy, the building uses SolarWall: a maintenance-free, solar air heating system that heats ventilation air and improves overall air quality.

The resulting state-of-the-art facility can process an incredible 12,000 parcels an hour. Sustainability-wise, it achieved a BREEAM rating of ‘Very Good’. The project also won several awards, including the RICS North West Commercial Project of the Year and a key International Safety Award.

Client:Royal Mail Group
Contractor:Miller Construction
Service: Architecture
Sector: Industrial and Distribution